
The lodging lives of Business Travelers and Meeting Attendees staying at Embassy Suites Hotels has gotten easier. Now, all of the upscale brand's 182 hotels throughout the U.S. and Canada feature Registration Kiosks. These interactive, automated stations allow guests check in, choose a hotel suite, check out and print boarding passes for 18 major airlines. The new kiosks also distributes the room key, and allows guests to view and print portfolios. IBM provides the technology and the investment includes the hard cost of the kiosks and related software upgrades. Embassy Suites invested more than $3 million to install the kiosks. "By expanding our kiosks to each hotel and enabling airline boarding pass printing, we are offering our guests more choices, convenience and control when it comes to their hotel stay," said Jim Holthouser, senior vice president, brand management, Embassy Suites Hotels. "With the time constraints on travelers these days, we believe that expanding the capabilities of our kiosks will allow travelers more timeto focus on more enjoyable ways to spend their time, rather than waiting in line at the airport."